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Case Studies

Proven Results

SECOND-LEVEL APPLICATION MAINTENANCE SERVICE

INDUSTRY: Insurance

Challenge

Adaptation to the integration of multiple insurance companies by our client, continuous evolution of the regulatory landscape in the insurance sector, and normalization of the technical and managerial environment.

Result Achieved

Implementation of new monitoring tools, a significant reduction in issues, and overall stabilization of the system.
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LEVEL 2 APPLICATION MAINTENANCE SERVICE

INDUSTRY: Insurance

Challenge

Monitoring of a cross-country application system involving heterogeneous teams, with the need to ensure operational continuity aligned with the time zones of key application countries such as Bermuda, the United States, and the United Kingdom.

Result Achieved

Stabilized the AM service through ITIL-based management of cross-country teams. Ensured effective and continuous service coverage, meeting SLA and KPI targets by implementing optimized team shifts to support 24/7 operations.
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LEVEL 3 APPLICATION MAINTENANCE SERVICE

SETTORE: Assicurazioni

Challenge

Ensuring the continuity and availability of the client’s IT services in a constantly evolving environment, while complying with business and regulatory requirements.

Result Achieved

Maintained IT service continuity and availability through rigorous analysis and testing methodologies.
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APPLICATION MAINTENANCE SERVICE

INDUSTRY: Agro-trading

Challenge

Ensuring continuity and efficiency of food trading on a complex legacy system requiring specialized and vertical expertise.

Result Achieved

A high-quality Application Maintenance service, delivered by a specialized team trained on legacy technologies.

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REWRITE PROJECT OF THE "INVOICE ADVANCE PORTFOLIO" APPLICATION

INDUSTRY: Banking

Challenge

Integrare il team e allinearlo con altri stakeholders in un contesto architetturale complesso, con documentazione obsoleta e tempi di delivery rigidi.

Result Achieved

Project completed within the expected timeframes and requirements, stabilizing the platform and preparing it for production release.
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WATER QUALITY MONITORING PLATFORM PROJECT

SECTOR: Public Administration

Challenge

Designing a technological architecture capable of aggregating heterogeneous data from soil sensors and integrating complex algorithms to manage large volumes of data while ensuring adequate performance.

Result Achieved

Development of a platform that measures and assesses the value of the natural substrate, identifying contaminated areas and determining chemical values in the soil and groundwater through an automated process.
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GIS PLATFORM AND MOBILE APP PROJECT FOR FIRE PREVENTION

SECTOR: Public Administration

Challenge

Developing a platform to manage wildfires in the Pollino National Park, integrating data from territorial sensors and designing a mobile app to facilitate fire reporting.

Result Achieved

Development of advanced technology that maps the territory, monitors events, and acquires geospatial and thermal data for effective fire management.
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ENERGY COMMUNITIES MONITORING PROJECT

SECTOR: Corporates

Challenge

Develop a cross-platform mobile app to monitor energy production, analyze household consumption, and manage IoT devices in a highly innovative sector.

Result Achieved

Development of a modern, high-performance app for energy monitoring and smart device control, with potential for future updates.
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ENERGY COMMUNITIES MONITORING PROJECT

SECTOR: Banking

Challenge

Collect information on infrastructure incidents and design dashboards for real-time monitoring and prevention.

Result Achieved

Development of a web application that integrates and processes heterogeneous data, providing strategic dashboards for incident monitoring and prevention.
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KNOWLEDGE REBUILDING:

RE-DOCUMENTATION OF BANK BRANCH APPLICATION

SECTOR: Banking

Challenge

Rapidly reconstruct comprehensive technical documentation for the redevelopment of a bank branch application, with minimal client involvement and tight deadlines.

Result Achieved

Provided detailed technical documentation and access to a platform that supported a leading banking institution and its vendors throughout the branch application redevelopment process.
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KNOWLEDGE REBUILDING:

RI-DOCUMENTAZIONE FOR GAP ANALYSIS

SECTOR: Banking

Challenge

Deliver detailed documentation highlighting differences between two versions of a banking software to support economic evaluation and source code acquisition.

Result Achieved

Thorough technical-functional mapping of the two software versions through our Software Intelligence Suite.
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KNOWLEDGE REBUILDING:

RE-DOCUMENTATION OF AN ENTIRE PAYMENT SYSTEM

SECTOR: Banking

Challenge

Rebuild documentation for a critical payment system and design a monitoring system to ensure SLA compliance and optimize process management.

Result Achieved

Created comprehensive payment system documentation, implemented an SLA monitoring framework, and ensured a secure handover for service management.
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KNOWLEDGE REBUILDING:

TRADING PROCESS MANAGEMENT SOFTWARE AND APPLICATION MAINTENANCE HANDOVER

SETTORE: Corporates

Challenge

Ensure operational security and service continuity of grain trading for a multinational in the Agro-Tech sector by reconstructing application architecture knowledge and addressing the technological complexity of obsolete technologies.

Result Achieved

Rebuilt application architecture and updated mapping, securing a safe handover of Application Maintenance service to guarantee continuity and operational resilience.
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TECHNOLOGICAL UPGRADE:

SOFTWARE SEGMENTATION ANALYSIS FOR MICROSERVICES

SECTOR: Public Administration

Challenge

Renew a critical software for a public entity by redesigning it with a microservices architecture, addressing system complexity, lack of updated information, and fragmented knowledge due to multiple vendors.

Result Achieved

Provided detailed documentation that formed a solid foundation for project estimation and execution, supporting the transition planning to a microservices architecture.
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IMPACT ANALYSIS:

COBOL UPGRADE TO VERSION >5 AND BEYOND

SECTOR: Banking

Challenge

Analyze the impact of upgrading COBOL to versions higher than 5 on existing applications, identifying critical points, required code modifications, and potential issues to ensure efficiency, security, and compatibility with modern technologies.

Result Achieved

The analysis conducted with our Software Intelligence Suite delivered a detailed mapping of necessary changes for upgrading to COBOL >5, ensuring a secure and risk-free update.
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IMPACT ANALYSIS:

SOFTWARE MIGRATION FROM ACCESS/EXCEL TO JAVA/COBOL/DB2

SECTOR: Banking

Challenge

Automate the migration of legacy applications from ACCESS and VBA macros to a three-tier platform (JAVA, COBOL, DB2), preserving functionality and ensuring operational continuity without data loss.

Result Achieved

Implemented automatic migration using SEA Manager, the engine of our Software Intelligence Suite.
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TECHNOLOGICAL UPGRADE:

SOFTWARE MIGRATION FROM COBOL-IMS-DL1 TO COBOL-CICS-DB2

SECTOR: Banking

Challenge

Migrate a legacy domestic wire transfer application from COBOL-IMS-DL1 to COBOL-CICS-DB2, ensuring operational continuity and functional integrity.

Result Achieved

Using SEA Manager, an automated migration was performed that guaranteed iso-functionality, reduced errors and time, ensured operational continuity, improved scalability and maintainability, optimized costs, and prepared the client for future evolutions.
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